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Candice Roberts

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Entrepreneur
Candice Roberts
Company
CallForce Direct
Industry
Call Centre & HR Management
Website
Year Selected
2005
Jobs at selection
30
Jobs 2012
56
Revenue Increase 2011 - 2012
31%
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Company Snapshot
CallForce is one of the leading recruitment and training companies for the call center industry in South Africa. 

The company recruits, places, and manages individuals on behalf of in-house call centers operated by corporations in South Africa. South Africa is an increasingly popular outsourcing destination, and CallForce is finding a way to create a sustainable business and develop thousands of skilled jobs. 

In 2009, the firm launched a new software product called Talent Match, which helps firms with recruitment by matching characteristics of successful employees to functional areas. 

Endeavor and CallForce 
In addition to benefiting from two eMBA students, Candice has received mentorship on organizational and management structure, and has attended town hall meetings and workshops. Local services have also included a peer mentorship program.